FAQs

Orders & Shipping

Privacy Policy

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account, email address, and phone number).

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store .

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, contact us at [email protected].

Shipping costs & Delivery time FAQ

When will my order be shipped?

Everything available for order will be dispatched on the same day.

Give us an extra day if you purchase your jewelry past 6 PM.

Packaged nicely

All your orders will come nicely packaged in a jewelry box - perfect for gift giving and storing.

Always happy to help

Your happiness is important to us. So feel free to always contact us should you have any questions about jewelry or your order:
- Chat button down on the right.
- E-mail: [email protected]

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